Store General Manager - Guest-Obsessed Leader

Global Partners LP; Lowell (MA); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Tuition reimbursement

Professional development programs

Job summary

Global Partners LP is seeking a General Manager in Lowell, MA to lead store operations, inspire a diverse team, and ensure top-notch guest experiences in line with the Global brand promise.

The role emphasizes safety, hospitality, and financial performance, with ServSafe or equivalent certification within 90 days and a minimum of five years in retail/restaurant/hospitality management. Excellent communication and leadership are required.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Experience leading multi-department or full-store teams preferred.
• Strong business acumen with data interpretation and decision making.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead by example to uphold brand mission and four pillars.
• Inspire and develop management and associates to deliver guest service.
• Oversee store operations, labor, inventory, and costs.
• Drive revenue, margin, and profitability goals with action plans.
• Ensure food service quality, safety, and allergen controls.

Skills

Team leadership

Operations management

Financial performance

Communication skills

Customer service

Education

High School Diploma

ServSafe certification

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners LP is seeking a General Manager in Lowell, MA to lead store operations, inspire a diverse team, and ensure top-notch guest experiences in line with the Global brand promise.

The role emphasizes safety, hospitality, and financial performance, with ServSafe or equivalent certification within 90 days and a minimum of five years in retail/restaurant/hospitality management. Excellent communication and leadership are required.