Store Leader & Head Coach: Elevate Teams & Sales

Rally House; Ann Arbor (MI); On-site; USD 92,696,000 - 131,809,000; Full time

Job summary

Rally House in Ann Arbor, MI seeks a Head Coach to lead store performance, culture, and a high-energy team. You will recruit, coach, and develop talent while driving sales, profitability, and service excellence daily.

The role requires deep knowledge of store operations and a passion for sports retail, with a focus on community engagement and consistent, excellent customer experiences.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Availability to work 40 hours per week with flexible shifts.
• Passion for sports and retail, with a customer-first mindset.
• Ability to develop and retain top talent.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Lead performance management, accountability, and recognition.
• Drive store sales and profitability through engagement.
• Ensure consistent operational standards and service execution.
• Champion the customer experience and store culture.

Skills

Store Leadership

Coaching

Performance Management

Retail Operations

Customer Experience

Education

Associates or Bachelor's degree preferred

Job description

Rally House in Ann Arbor, MI seeks a Head Coach to lead store performance, culture, and a high-energy team. You will recruit, coach, and develop talent while driving sales, profitability, and service excellence daily.

The role requires deep knowledge of store operations and a passion for sports retail, with a focus on community engagement and consistent, excellent customer experiences.