Store Leader: Guest Experience & Operations Excellence

Smoothie King; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Smoothie King in Indianapolis, IN is seeking a General Manager to lead a motivated team, deliver an extraordinary guest experience, and drive store performance with sharp focus on strategic, operational, and leadership excellence, while embracing curiosity and a willingness to take on new challenges.

You will hire and develop staff, oversee budgets, inventory, and scheduling, ensure food safety and brand standards, build local marketing plans, and foster community outreach to promote our healthy

Qualifications

• Experience leading a team in a fast-paced retail or food-service environment.
• Strong communication and guest-service orientation.
• Ability to manage budgets, inventory, and scheduling.
• Commitment to food safety and brand standards.

Responsibilities

• Hire, develop, and lead store team to deliver exceptional guest experiences.
• Manage store operations, budgets, POS, and inventory control.
• Oversee scheduling, training, and performance development.
• Drive local marketing and community outreach aligned with brand goals.
• Ensure compliance with food safety guidelines and brand standards.

Skills

Team leadership

Customer service

Interpersonal skills

Curiosity & adaptability

Education

High school diploma

Associate or bachelor's preferred

Tools

Microsoft Word

Excel

Job description

Smoothie King in Indianapolis, IN is seeking a General Manager to lead a motivated team, deliver an extraordinary guest experience, and drive store performance with sharp focus on strategic, operational, and leadership excellence, while embracing curiosity and a willingness to take on new challenges.

You will hire and develop staff, oversee budgets, inventory, and scheduling, ensure food safety and brand standards, build local marketing plans, and foster community outreach to promote our healthy