Store Leader & Guest Experience Champion

Executive Leadership Solutions; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Job summary

Executive Leadership Solutions is seeking a Store Manager to own day-to-day store performance, lead the floor, drive guest experience, and achieve sales and profitability targets in full alignment with company policies.

The role coaches department leaders and teams, monitors merchandising, service levels, and operational metrics, and partners with HR, Asset Protection, and Quality Control to ensure consistency and develop future leaders across stores.

Qualifications

• Strong knowledge of grocery retail operations (grocery, meat, and kitchen preferred).
• Leadership coaching and performance management experience.
• Bilingual preferred (English & Creole/Spanish/Portuguese).
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee daily store operations to meet sales and profitability goals.
• Coach department leads and teams for performance.
• Monitor KPIs such as sales, gross profit, payroll, and supplies.
• Lead regular performance meetings and cross-store coordination.
• Support onboarding and leadership training programs.
• Ensure compliance with company policies and safety standards.
• Travel between store locations as needed.

Tools

Microsoft 365

Job description

Executive Leadership Solutions is seeking a Store Manager to own day-to-day store performance, lead the floor, drive guest experience, and achieve sales and profitability targets in full alignment with company policies.

The role coaches department leaders and teams, monitors merchandising, service levels, and operational metrics, and partners with HR, Asset Protection, and Quality Control to ensure consistency and develop future leaders across stores.