Store Leader – Growth, Service & Team Empowerment

The Talbots LLC; Harwich (MA); On-site; USD 62,000 - 75,000; Full time

Job summary

The Talbots LLC is seeking a store leader in Harwich, MA to guide a team in delivering outstanding customer service and a relationship-based selling approach. You will educate and inspire associates to meet performance goals while maintaining store standards.

Responsibilities include balancing operations with selling, staying informed on fashion trends, and ensuring compliance with policies. This role requires flexibility for opening/closing shifts and weekend work, with a focus on driving sales

Qualifications

• Demonstrated leadership in a retail team setting.
• Strong customer-centric approach that grows store sales.
• Proven ability to coach and inspire associates to meet KPIs.
• Excellent communication and relationship-building with customers and staff.

Responsibilities

• Lead a team to create a hospitable environment for customers and associates.
• Educate, coach, mentor, and inspire store staff based on strengths and needs.
• Foster a relationship-based selling culture to drive loyalty and sales trends.
• Maintain knowledge of business, trends, and drivers to identify opportunities for growth.
• Balance operational energy with selling energy to deliver exceptional customer experiences.

Skills

Leadership

Customer service

Sales experience

Communication

Coaching/mentoring

Tools

iPad/handheld devices

Job description

The Talbots LLC is seeking a store leader in Harwich, MA to guide a team in delivering outstanding customer service and a relationship-based selling approach. You will educate and inspire associates to meet performance goals while maintaining store standards.

Responsibilities include balancing operations with selling, staying informed on fashion trends, and ensuring compliance with policies. This role requires flexibility for opening/closing shifts and weekend work, with a focus on driving sales