Store Leader: Elevate Sales & Guest Experience

Talbots; Boston (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Generous Merchandise Discount

Referral Incentive Program

Discounts on travel and shopping

Job summary

Talbots in Boston is seeking a store leader to drive sales and deliver exceptional customer service in a fast-paced specialty retail environment. You will coach a diverse team, model the Talbots service standard, and ensure smooth store operations to meet business goals.

The role emphasizes leadership, relationship-based selling, and a commitment to inclusivity and customer satisfaction, with flexibility to cover opening/closing shifts and weekends.

Qualifications

• Proven ability to lead a team in a retail environment.
• Strong sales experience with focus on customer service.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead a team in creating a hospitable environment for customers and associates alike.
• Educate, coach, mentor and inspire all store associates based on individual strengths and needs.
• Create a relationship-based selling culture to drive customer loyalty and sustainable sales trends.
• Build a collaborative team environment with accountability and consistent standards.
• Maintain knowledge of fashion trends and business drivers to maximize sales and meet financial goals.
• Balance operational energy with selling energy to create exceptional customer experiences.
• Attract and source talent for current and future opportunities while managing payroll.

Skills

Team leadership

Sales

Customer service

Job description

Talbots in Boston is seeking a store leader to drive sales and deliver exceptional customer service in a fast-paced specialty retail environment. You will coach a diverse team, model the Talbots service standard, and ensure smooth store operations to meet business goals.

The role emphasizes leadership, relationship-based selling, and a commitment to inclusivity and customer satisfaction, with flexibility to cover opening/closing shifts and weekends.