Retail Sales Manager: Lead, Coach & Drive Growth

The Talbots LLC; Southbury (CT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Referral program

Travel discounts

Concert discounts

Job summary

The Talbots LLC in Southbury, CT is seeking a store associate focused on delivering exceptional customer experiences and driving sales. You will guide customers on style and product selections, coach team members, and contribute to a welcoming, fashion-forward store environment.

Role emphasizes clienteling, service standards, and collaboration with the team to meet store goals and seasonal initiatives. Flexible schedule and strong communication are valued.

Qualifications

• Passion for selling with a customer-first mindset.
• Strong communication and relationship-building skills.
• Able to coach and mentor team members based on strengths.

Responsibilities

• Create a welcoming, hospitable store culture through exceptional customer experiences.
• Assist customers with style guidance and product recommendations.
• Drive sales and hospitality metrics through clientelling and outreach.
• Coach and train associates to maintain consistent selling and service standards.
• Prioritize tasks to support both customer needs and daily operations.
• Stay informed on fashion trends and competitive landscape to maximize sales.

Skills

Customer service

Sales

Communication

Coaching

Tools

POS systems

Job description

The Talbots LLC in Southbury, CT is seeking a store associate focused on delivering exceptional customer experiences and driving sales. You will guide customers on style and product selections, coach team members, and contribute to a welcoming, fashion-forward store environment.

Role emphasizes clienteling, service standards, and collaboration with the team to meet store goals and seasonal initiatives. Flexible schedule and strong communication are valued.