Store Leader — Drive Customer Experience & Growth

Talbots, Inc.

Harwich (MA)

On-site

USD 62,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

Generous discount
Incentive opportunities
Benefits
Referral incentive program
Discounts on travel
Discounts on shopping
Discounts on concerts

Job summary

Talbots, Inc. is hiring at Store 00367 Harwich, MA for a Regular/Full-time role.

You will lead a team to create a hospitable environment for customers and associates, coach and inspire staff, and foster a relationship-based selling culture to increase loyalty and sustainable sales. Ideal candidates bring leadership experience, strong communication, and the ability to manage payroll and staffing while delivering exceptional customer experiences.

Qualifications

  • We expect a professional, customer-centric approach with strong communication.
  • Ability to lead and collaborate with store teams to meet sales goals.
  • Strong orientation toward service, integrity, and respectful behavior.

Responsibilities

  • Lead a team to create a hospitable environment for customers and associates.
  • Educate, coach, and inspire store associates based on strengths and needs.
  • Build a relationship-based selling culture to drive customer loyalty and sales trend.
  • Maintain knowledge of business and fashion trends to identify opportunities to maximize sales.
  • Balance operational energy with selling energy to deliver exceptional customer experiences.
  • Attract and identify talent for opportunities while managing payroll and staffing.

Job description

Talbots, Inc. is hiring at Store 00367 Harwich, MA for a Regular/Full-time role.

You will lead a team to create a hospitable environment for customers and associates, coach and inspire staff, and foster a relationship-based selling culture to increase loyalty and sustainable sales. Ideal candidates bring leadership experience, strong communication, and the ability to manage payroll and staffing while delivering exceptional customer experiences.

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