Store Leader: Growth, DEIB & Brand Experience

Lush Fresh Handmade Cosmetics North America; Columbus (OH); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

50% employee discount

Growth from within

Entrepreneurial retail structure

Fun store atmosphere

Job summary

Lush North America is seeking a Store Manager in Columbus to lead a vibrant team, deliver exceptional customer experiences, and drive store performance aligned with our values. You will recruit and train staff, coach on brand, product, and service, manage budgets, and monitor sales metrics to achieve both short- and long-term goals.

Flexibility and strong communication are essential. Lush promotes from within and offers a generous employee discount and a dynamic, supportive retail environment at

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training and performance management.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty, and ethical business.
• Ability to work flexible hours including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team.
• Training and developing your management team.
• Training and developing your team on brand, product, and service.
• Oversee all aspects of the retail business, including budgets and sales targets, to create an exceptional customer and staff experience.

Skills

Retail leadership

Hiring & training

Customer service

Communication

Analytical thinking

Time management

Sales skills

Brand knowledge skincare

DEIB awareness

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Store Manager in Columbus to lead a vibrant team, deliver exceptional customer experiences, and drive store performance aligned with our values. You will recruit and train staff, coach on brand, product, and service, manage budgets, and monitor sales metrics to achieve both short- and long-term goals.

Flexibility and strong communication are essential. Lush promotes from within and offers a generous employee discount and a dynamic, supportive retail environment at