Store Manager: Lead Team & Brand Experience

Lush Fresh Handmade Cosmetics North America; Westlake (OH); On-site; USD 52,875 - 64,625; Full time

Benefits offered by this job

Product discount

Career growth

Entrepreneurial culture

Fun store atmosphere

Job summary

Lush North America is seeking a Store Manager for our Westlake, Ohio shop. You will lead a dynamic team, drive sales, and champion our values of fairness, sustainability, and customer care.

You're expected to recruit, train, and develop staff while maintaining budget and brand standards. Responsibilities include creating an exceptional in-store experience, coaching managers, and ensuring compliance with health and safety guidelines.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training and performance management.
• Excellent listening and communication skills.
• Analytical, critical thinking, and troubleshooting abilities.
• Organizational and time management skills.
• Customer service, supervisory and sales capabilities.
• Interest in skincare, natural beauty, and ethical business.
• Flexible hours including holidays, evenings, weekends.

Responsibilities

• Recruiting your team and building a capable staff.
• Training and developing your management team.
• Training your team on brand, product and service.
• Oversee budgets and exceed sales targets.
• Create an environment with strong customer and staff experience.

Skills

Retail management

Team leadership

Customer service

Budgeting

HR skills

Brand knowledge

Job description

Lush North America is seeking a Store Manager for our Westlake, Ohio shop. You will lead a dynamic team, drive sales, and champion our values of fairness, sustainability, and customer care.

You're expected to recruit, train, and develop staff while maintaining budget and brand standards. Responsibilities include creating an exceptional in-store experience, coaching managers, and ensuring compliance with health and safety guidelines.