Store Leader: Growth, Coaching & Customer Experience

EZPAWN; Indianapolis (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost for TM only medical insurance

Job summary

EZPAWN in Indianapolis is seeking a Store Manager to lead a team of 3 to 10+ Sales Associates, coach, mentor, and deliver outstanding customer service while negotiating pawn and sales agreements. You will drive performance and store standards in a fast-paced retail environment.

The ideal candidate has strong leadership, organization, and communication skills, with retail/pawn experience and a focus on service excellence and community engagement.

Qualifications

• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.
• Ability to develop and mentor Team Members.

Responsibilities

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving performance and career aspirations
• Ensuring store operations meet requirements through scheduling and supervision
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise with security measures and maintaining a safe store environment
• Complying with legal requirements and company policies

Skills

Leadership

Coaching

Mentoring

Negotiation

Customer service

Bilingual

Education

High school diploma or GED

Job description

EZPAWN in Indianapolis is seeking a Store Manager to lead a team of 3 to 10+ Sales Associates, coach, mentor, and deliver outstanding customer service while negotiating pawn and sales agreements. You will drive performance and store standards in a fast-paced retail environment.

The ideal candidate has strong leadership, organization, and communication skills, with retail/pawn experience and a focus on service excellence and community engagement.