Store Leader & Growth Coach

EZCORP, Inc.; Muncie (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is seeking a Store Manager/Team Leader in Muncie, IN to guide a team of 3–10+ Sales Associates. The role emphasizes leadership, customer service, and strong negotiation skills to secure mutually beneficial pawn and sales agreements.

The successful candidate will drive results, manage operations, and foster a high-performance culture while ensuring compliance, scheduling, and ongoing staff development in a fast-paced retail environment.

Qualifications

• Required high school diploma or GED.
• Minimum 1+ years in a management role.
• Ability to describe solutions and their benefits to customers.
• Strong strategic and tactical management skills.
• Willingness to pass background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual abilities are a plus.

Responsibilities

• Lead, coach, and mentor a team of 3 to 10+ Sales Associates.
• Analyze reports and profitability statements and provide recommendations.
• Recruit, select, orient, and train Team Members and monitor results.
• Provide ongoing coaching to help Team Members meet performance goals.
• Schedule and assign Team Members, ensure store operations.
• Ensure pricing and timely markdowns follow guidelines.
• Maintain security and merchandise protection.
• Ensure a safe and clean store environment and compliance.
• Maintain program and personnel policies and procedures.

Skills

Leadership

Coaching

Mentoring

Negotiation

Customer service

Communication

Time management

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Store Manager/Team Leader in Muncie, IN to guide a team of 3–10+ Sales Associates. The role emphasizes leadership, customer service, and strong negotiation skills to secure mutually beneficial pawn and sales agreements.

The successful candidate will drive results, manage operations, and foster a high-performance culture while ensuring compliance, scheduling, and ongoing staff development in a fast-paced retail environment.