Store Leader: Grow Teams, Elevate Service, Protect Profits

Ross Stores, Inc.; Atlanta (GA); On-site; USD 60,000 - 95,000; Full time

Job summary

Ross Stores, Inc. in Atlanta is seeking a Store Leader responsible for all aspects of the store's operations, including achieving sales and profit targets while maintaining an easy-to-shop environment.

You will recruit, train and develop a leadership team, manage the stockroom, front-end and sales floor, and implement loss prevention programs to protect assets. This role requires extensive store-management experience and a commitment to customer service excellence.

Qualifications

• Five or more years of store management experience in retail.
• Must maintain a high level of customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

Responsibilities

• Responsible for all aspects of the Stores' operations.
• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritized and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Ensures all Associates understand and can execute emergency operating procedures.
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. The business programs.

Skills

Store management experience

Fluency in English

Job description

Ross Stores, Inc. in Atlanta is seeking a Store Leader responsible for all aspects of the store's operations, including achieving sales and profit targets while maintaining an easy-to-shop environment.

You will recruit, train and develop a leadership team, manage the stockroom, front-end and sales floor, and implement loss prevention programs to protect assets. This role requires extensive store-management experience and a commitment to customer service excellence.