Store Leader: Grow Talent & Elevate Client Experience

Sephora USA, Inc; Palo Alto (CA); On-site; USD 76,000 - 93,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Career development

Merchandise discounts

Job summary

Sephora seeks an Assistant Store Manager for Stanford Shopping Center in Palo Alto. You will partner with the Store Manager to lead daily operations, coach the team, and elevate client experiences in a fast-paced retail setting.

The role requires on-site work, availability including evenings and weekends, and a focus on driving sales, coaching staff, and delivering exceptional service while upholding Sephora standards.

Qualifications

• Experience as a retail assistant manager in fast-paced, high-volume environments.
• Strong leadership and business acumen with team development focus.
• Excellent communication and interpersonal skills with customers and staff.
• Passion for coaching, mentoring, and developing team performance.
• Client-centric mindset with a focus on growing the business.

Responsibilities

• Support store operations and client experience in collaboration with the Store Manager.
• Inspire and empower the team to meet and exceed sales and service goals.
• Recruit, hire, and onboard top talent to build a diverse, high-performing team.
• Deliver ongoing coaching and feedback to maximize associates’ potential.
• Drive client loyalty and satisfaction through personalized service and programs.
• Maintain an immaculate store environment, adhering to Sephora standards and policies.
• Optimize inventory and staffing to respond to changing priorities.

Skills

Assistant store management

Leadership

Communication

Coaching & development

Client focus

Job description

Sephora seeks an Assistant Store Manager for Stanford Shopping Center in Palo Alto. You will partner with the Store Manager to lead daily operations, coach the team, and elevate client experiences in a fast-paced retail setting.

The role requires on-site work, availability including evenings and weekends, and a focus on driving sales, coaching staff, and delivering exceptional service while upholding Sephora standards.