Store Leader: Grow Sales, Elevate Customer Experience

Kohl's; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Kohl’s is seeking a Store Manager to lead the entire store team and drive sales while delivering exceptional customer experiences. You will coach and develop associates, ensure merchandising excellence, and manage operations to meet performance targets.

You will foster a positive, inclusive culture, optimize staffing, control expenses, and partner with Loss Prevention to safeguard assets. Strong leadership and retail know-how are essential for success in this role.

Qualifications

• Must be 18 years of age or older.
• Experience supervising 20+ associates, including performance management decisions.
• Strong verbal/written communication and interpersonal skills.
• Excellent decision-making and problem-solving skills.
• Strong people management skills and ability to develop talent.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Guide profitable sales and meet store financial plans through strategic leadership of the team.
• Manage payroll planning via scheduling and labor-cost control based on store traffic.
• Recruit, hire, and manage store personnel including managers; handle performance decisions.
• Coach associates and develop talent; create succession plans and ensure policy adherence.
• Oversee training on Kohl’s culture, product knowledge, and selling practices; monitor goals.

Skills

People management

Communication

Decision making

Problem solving

Leadership

Retail experience

Staff scheduling

Customer service

Education

College degree or equivalent retail experience

Tools

Handheld scanners

POS systems

Job description

Kohl’s is seeking a Store Manager to lead the entire store team and drive sales while delivering exceptional customer experiences. You will coach and develop associates, ensure merchandising excellence, and manage operations to meet performance targets.

You will foster a positive, inclusive culture, optimize staffing, control expenses, and partner with Loss Prevention to safeguard assets. Strong leadership and retail know-how are essential for success in this role.