Store Leader: Grow People, Drive Service & Results

Carter's, Inc.; Rochester Hills (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

30% discount on our brands

Education programs (GED/Bachelor’s)

Job summary

Carter’s, Inc. in Rochester Hills, MI is seeking an Assistant Store Manager who will be the first face of the brand for growing families.

You’ll welcome customers, coach the team, and help ensure a welcoming, inclusive environment while showcasing our baby essentials, school readiness items, and other beloved products. You’ll lead by example, manage schedules, assist in hiring and development, analyze KPIs, and partner with the Store Manager on merchandising and promotions to deliver exceptional

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s, Inc. in Rochester Hills, MI is seeking an Assistant Store Manager who will be the first face of the brand for growing families.

You’ll welcome customers, coach the team, and help ensure a welcoming, inclusive environment while showcasing our baby essentials, school readiness items, and other beloved products. You’ll lead by example, manage schedules, assist in hiring and development, analyze KPIs, and partner with the Store Manager on merchandising and promotions to deliver exceptional