Store Leader: Front-End & Pharmacy Operations

Walgreens; Rochester Hills (MI); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Manager to supervise customer service associates and manage the front end of the store, with responsibilities across pharmacy and retail operations. You will support the Store Manager in achieving company deliverables, oversee scheduling, and drive profitability.

The role emphasizes leadership, team development, and maintaining high customer service standards while ensuring compliance and store performance.

Qualifications

• Bachelor's degree or Walgreens Community Internship Program or High School Diploma/GED with two years of supervisory experience.
• Demonstrated leadership abilities including ethics, self-motivation, and communication.
• Completion of Store Manager training LEAP or Walgreens Leadership Essentials within 12 weeks for ESM role.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including extended days, evenings, and weekends.
• Willingness to relocate for promotion to Store Manager if offered.
• Ability to transfer to other Walgreens retail assets within the same hiring area.

Responsibilities

• Supervises customer service associates and front end of store and assists with pharmacy and retail operations.
• Supports Store Manager to achieve company deliverables and oversees scheduling and shifts.
• Leads recruitment, hiring, performance management, and discipline for team members.
• Engages customers, resolves complaints, and drives customer experience metrics.
• Analyzes store performance data and uses KPIs to drive improvements.
• Supports inventory management for front end and pharmacy, including pricing changes.
• Ensures compliance with policies, laws, and safety procedures.
• Maintains store appearance, equipment maintenance, and safety of staff.

Skills

Leadership

Communication

Training & Development

Hiring & Staffing

Scheduling & Time Management

Education

Bachelor's degree

High School Diploma/GED + 2 yrs supervisory

Job description

Walgreens is seeking a Store Manager to supervise customer service associates and manage the front end of the store, with responsibilities across pharmacy and retail operations. You will support the Store Manager in achieving company deliverables, oversee scheduling, and drive profitability.

The role emphasizes leadership, team development, and maintaining high customer service standards while ensuring compliance and store performance.