Store Leader: Front-End & Pharmacy Operations

Walgreens; Annapolis (MD); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Manager or equivalent role to supervise customer service associates and the front-end pharmacy operations in a fast-paced retail environment. You will support the Store Manager, oversee scheduling, inventory, and cash handling, and drive customer service excellence.

The role emphasizes leadership, coaching, and a strong focus on achieving store KPIs while ensuring compliance with all policies and regulations.

Qualifications

• Bachelor’s degree or Walgreens Community Internship Program or High School Diploma/GED with 2 years supervisory experience.

Responsibilities

• Supervise customer service associates and designated hitters to ensure smooth front-end and pharmacy operations.
• Support Store Manager in overall store operations and implement company directives.
• Lead coaching and training to improve customer service metrics and loyalty.
• Manage store scheduling, cash handling, and front-end/pharmacy inventory controls.
• Ensure compliance with policies, laws, and safety requirements across the store.

Skills

Leadership

Communication

Team development

Strategic thinking

Education

Bachelor's degree

Walgreens Community Internship Program

High School Diploma or GED with 2 years supervisory experience

Job description

Walgreens is seeking a Store Manager or equivalent role to supervise customer service associates and the front-end pharmacy operations in a fast-paced retail environment. You will support the Store Manager, oversee scheduling, inventory, and cash handling, and drive customer service excellence.

The role emphasizes leadership, coaching, and a strong focus on achieving store KPIs while ensuring compliance with all policies and regulations.