Store Leader: Elevate Service, Grow Top Teams

Ziggi’s Coffee, LLC; Cortez (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Ziggi’s Coffee, LLC in Cortez, Colorado, is seeking a General Manager who will be a hands-on, people-focused leader. You’ll oversee all store operations, culture, and team development while delivering a welcoming guest experience.

This role requires strong leadership, coffee service knowledge, and a passion for coaching others in a fast-paced environment. You’ll manage labor, scheduling, and inventory, ensuring compliance with food safety standards and maintaining a positive, high-performing

Qualifications

• 1–2 years of leadership experience in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink prep, and guest experience standards.
• Proven track record in leading, coaching, and developing teams.
• Experience managing labor goals, scheduling, and inventory.
• Excellent communicator; able to stay calm and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service

Team development

Labor management

Scheduling

Inventory management

Communication

Team culture

Job description

Ziggi’s Coffee, LLC in Cortez, Colorado, is seeking a General Manager who will be a hands-on, people-focused leader. You’ll oversee all store operations, culture, and team development while delivering a welcoming guest experience.

This role requires strong leadership, coffee service knowledge, and a passion for coaching others in a fast-paced environment. You’ll manage labor, scheduling, and inventory, ensuring compliance with food safety standards and maintaining a positive, high-performing