Store Leader: Elevate Experience & Profit

Crate and Barrel; Torrance (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Crate and Barrel in Torrance, CA is seeking a Store Leader to guide a high-performing team in delivering outstanding customer experiences and profitable store operations. You will set sales and service goals, coach leaders, and drive daily execution on merchandising, safety, and scheduling.

The role requires 3+ years retail leadership, strong communication, and proficiency with Microsoft Office and Google apps.

Qualifications

• 3+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Lead a high-performing team dedicated to delivering exceptional customer experiences and driving profitability.
• Plan and prioritize daily operations to achieve topline results and manage expenses.
• Coach future leaders and build a culture of accountability, growth, and innovation.
• Drive merchandising, safety, payroll, scheduling, and training to meet store metrics.

Skills

Customer service leadership

Communication skills

Organizational skills

Problem solving

Delegation

Team leadership

Microsoft Office

Google applications

Retail leadership

Tools

Microsoft Office

Google applications

Tablet devices

Job description

Crate and Barrel in Torrance, CA is seeking a Store Leader to guide a high-performing team in delivering outstanding customer experiences and profitable store operations. You will set sales and service goals, coach leaders, and drive daily execution on merchandising, safety, and scheduling.

The role requires 3+ years retail leadership, strong communication, and proficiency with Microsoft Office and Google apps.