Store Leader: Elevate Customer Experience & Team Growth

Knitwell Group; Pleasant Prairie (WI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group is seeking a Store Manager in Pleasant Prairie, WI to lead the customer and associate experiences in our retail location. You will drive profitability by focusing on customer experience, operations, visual standards, and community engagement.

You will coach the team to reach their full potential, hire effectively, and ensure a welcoming environment for customers and peers, while leveraging technology for a seamless omnichannel experience.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Brings a hospitality mindset when engaging with customers and associates.
• Strong people management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and create action plans to drive results.
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Lead customer and associate experiences to drive profitable store performance.
• Coach associates to apply brand behaviors and foster genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build a strong store team through training and development.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Oversee store profitability, budgeting, and payroll; analyze reports to plan.

Skills

Store management

Hospitality mindset

People management

Leadership skills

POS proficiency

Business acumen

Time management

Job description

Knitwell Group is seeking a Store Manager in Pleasant Prairie, WI to lead the customer and associate experiences in our retail location. You will drive profitability by focusing on customer experience, operations, visual standards, and community engagement.

You will coach the team to reach their full potential, hire effectively, and ensure a welcoming environment for customers and peers, while leveraging technology for a seamless omnichannel experience.