Customer Experience Leader — Retail Assistant Manager

LOFT; Williamsburg (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development opportunities

Community impact through philanthropic partnerships

Job summary

LOFT is seeking an Assistant Manager in Williamsburg, Virginia, to support customer experiences and shape a positive store culture. The ideal candidate has retail management experience and embodies a hospitality mindset.

Your role will include leading by example on the sales floor, coaching associates, and driving operational excellence. Benefits include health insurance, a 401(k) plan, paid time off, and opportunities for monthly bonuses.

Qualifications

• 1+ year retail management experience preferred.
• Strong customer service and hospitality mindset.
• Ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead the sales floor and model brand behaviors.
• Support Store Manager in recruiting and developing talent.

Skills

Retail management experience

Customer service skills

Technology proficiency

Strong business acumen

Job description

LOFT is seeking an Assistant Manager in Williamsburg, Virginia, to support customer experiences and shape a positive store culture. The ideal candidate has retail management experience and embodies a hospitality mindset.

Your role will include leading by example on the sales floor, coaching associates, and driving operational excellence. Benefits include health insurance, a 401(k) plan, paid time off, and opportunities for monthly bonuses.