Store Leader: Elevate Customer Experience & Growth

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.

Clinton (CT)

On-site

USD 61,000 - 73,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
401(k) plan
Paid time off & holidays
Monthly bonuses
Merchandise discounts

Job summary

KnitWell Group, the operator of White House Black Market, seeks a Store Manager for the Clinton, CT location. You will lead a team, foster a welcoming customer experience, and drive store performance. This role emphasizes coaching, scheduling, and community engagement to reflect the brand's hospitality and style.

Location is Clinton Crossing Outlet; Regular/Full Time and a pay range is offered. You will empower associates, uphold brand standards, and partner with leadership to deliver

Qualifications

  • 5+ years of retail management experience; 2 years in Store Manager role.
  • Flexible availability — nights, weekends, holidays.
  • Leadership, coaching, and talent development capabilities.
  • Strong business acumen with data-driven decision making.
  • Ability to lift up to 50 pounds and move merchandise as needed.

Responsibilities

  • Define a clear vision to drive a customer-centered culture and business results.
  • Hire, develop and coach an effective retail team.
  • Own store payroll, scheduling, and sales targets.
  • Lead by example, set expectations, and provide feedback to the team.
  • Use store reporting to drive action plans and improve metrics.
  • Maintain an inspiring store environment reflecting brand standards.
  • Communicate brand priorities and messages to store teams.
  • Ensure policy compliance and best-practice operations.
  • Build community connections through events and philanthropy.

Skills

Retail leadership
Team development
Payroll & scheduling
Customer experience

Job description

KnitWell Group, the operator of White House Black Market, seeks a Store Manager for the Clinton, CT location. You will lead a team, foster a welcoming customer experience, and drive store performance. This role emphasizes coaching, scheduling, and community engagement to reflect the brand's hospitality and style.

Location is Clinton Crossing Outlet; Regular/Full Time and a pay range is offered. You will empower associates, uphold brand standards, and partner with leadership to deliver

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