Store Manager: Lead Retail Team & Customer Experience

WHBM Outlet; Clinton (CT); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly performance bonuses

Employee merchandise discounts

Job summary

WHBM Outlet in Clinton, CT is seeking a Store Manager to lead the team and deliver an exceptional customer experience. You will drive store performance, coach associates, and foster a welcoming environment aligned with our hospitality culture.

Responsibilities include hiring, developing talent, managing payroll and schedules, and ensuring brand standards are reflected in-store. Availability includes nights, weekends, and holidays.

Qualifications

• 5+ years of retail management experience.
• 2+ years in a Store Manager role.
• Willingness to work nights, weekends, and holidays.
• Strong leadership and communication skills.
• Ability to drive sales and manage payroll.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture.
• Hire, develop and coach a retail team to deliver a customer-centered experience.
• Own store financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing feedback, and empowering the team to be their best.
• Maintain a visually inspiring store environment that reflects brand standards.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Leadership

Communication

Sales-driven

Education

High school diploma or equivalent

Tools

Payroll & scheduling systems

Job description

WHBM Outlet in Clinton, CT is seeking a Store Manager to lead the team and deliver an exceptional customer experience. You will drive store performance, coach associates, and foster a welcoming environment aligned with our hospitality culture.

Responsibilities include hiring, developing talent, managing payroll and schedules, and ensuring brand standards are reflected in-store. Availability includes nights, weekends, and holidays.