Store Leader: Drive Sales, Service & Growth

R551US The Finish Line, Inc.; Springfield (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

The Finish Line, Inc. in Springfield, MO is seeking an Assistant Store Manager and Supervisor to lead daily operations and inspire a high-performing team. You will deliver outstanding customer experiences while driving sales and ensuring store standards are met.

In this role you will manage inventory, merchandising, and staff performance, balancing hands-on leadership with strategic oversight in a fast-paced retail environment.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.
• Minimum Requirements: Open availability, including availability during hours to open/close, 5 days minimum, 44 hours on average, weekends/holidays, reliable transportation, English fluency.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Leadership

Customer Service

Communication

Team Development

Merchandise Knowledge

Education

High School Diploma or GED

Job description

The Finish Line, Inc. in Springfield, MO is seeking an Assistant Store Manager and Supervisor to lead daily operations and inspire a high-performing team. You will deliver outstanding customer experiences while driving sales and ensuring store standards are met.

In this role you will manage inventory, merchandising, and staff performance, balancing hands-on leadership with strategic oversight in a fast-paced retail environment.