Store Leader: Drive Growth & Customer Experience

Consumer-Cellular; Monroe (LA); On-site; USD 71,000 - 101,000; Full time

Benefits offered by this job

Shift differential & bonus potential

Medical, dental, and vision insurance

401(k) matching

Paid Time Off

Holidays & floating days

Flexible Spending Accounts (FSA)

Job summary

Consumer Cellular in Monroe, LA is seeking a results-driven Retail Store Manager to lead a high-performing team. You will set the tone, coach staff, and deliver outstanding guest experiences while focusing on sales and operations.

This role requires 3+ years in retail management, strong communication, and the ability to balance performance with people. The position offers full-time hours, a competitive salary range of $74,000-$78,000 plus a monthly bonus, and a path for leadership development.

Qualifications

• High School Diploma required or equivalent.
• 3+ years of retail management experience, preferably in wireless.
• Proven track record of leading a store and delivering results.
• Strong verbal and written communication to inspire a team.
• Solid business acumen with ability to analyze metrics and drive results.
• Ability to coach, train, and develop team members.
• Flexible to work weekends and travel as needed.
• Ability to motivate Sales Representatives to meet and exceed targets.

Responsibilities

• Own store performance including sales results, financials, merchandising, inventory, and staffing.
• Hire, develop talent, and make key people decisions with Leadership and HR.
• Manage daily operations to meet revenue, productivity, and guest experience goals.
• Create sales action plans to grow market impact and community presence.
• Analyze performance trends and implement operational improvements.
• Plan workforce, scheduling, and labor management.
• Make independent store-level operational and employee relations decisions.
• Partner with leadership for performance reporting and business insights.
• Foster a culture of accountability, engagement, and policy compliance.

Skills

Retail management

Leadership

Customer service

Verbal communication

Written communication

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Consumer Cellular in Monroe, LA is seeking a results-driven Retail Store Manager to lead a high-performing team. You will set the tone, coach staff, and deliver outstanding guest experiences while focusing on sales and operations.

This role requires 3+ years in retail management, strong communication, and the ability to balance performance with people. The position offers full-time hours, a competitive salary range of $74,000-$78,000 plus a monthly bonus, and a path for leadership development.