Store Leader: Drive Exciting Gaming Experiences

Activate Games; Wauwatosa (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

401(k) and benefits (medical, dental, 

Employee assistance program (EAP)

Paid time off

Ongoing learning and training with a +

Free game play and employee discounts

Fun and dynamic work environment

Casual and comfortable dress code

On-site parking

Job summary

Activate is opening a Milwaukee (Wauwatosa) location at 2500 N Mayfair Rd., Wauwatosa, WI 53226, and seeks a Store Leader to run daily operations and energize the team. Reporting to the Regional Leader, you’ll manage the store to deliver an exceptional gaming experience while troubleshooting technical and operational challenges.

Lead a high-energy team, hire and develop staff, and ensure brand standards. Expect long shifts, physical tasks, and a dynamic, safety-conscious environment in a

Qualifications

• Demonstrated leadership ability with 2 years of experience in a customer facing environment.
• Demonstrated strengths in collaborative team environments.
• Ability to foster strong relationships with customers and employees.
• Excellent communication skills, including listening, and oral.
• Proficient in the use of hand and power tools.
• Proficient in Microsoft Office and related software.
• Multitasking in both leading teams and operational performance.
• Highly organized in managing competing priorities.

Responsibilities

• Oversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may arise
• Create a lasting experience with customers and ensure their satisfaction is a top priority
• Effective understanding of key performance indicators
• Help maintain brand consistency through positive customer experiences and local event involvement
• Perform regular general inspections of front desk and gaming areas
• Perform daily cleaning and maintenance duties in compliance with company standards
• Responsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees and identifying risks that may exist
• Provide regular updates to Regional Leader on store operations, facility issues and suggest areas for improvement
• Oversee the day-to-day maintenance process flow required for the facility
• Audit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending products

Skills

Leadership

Customer-facing

Communication

Tools usage

Microsoft Office

Multitasking

Organization

Tools

Hand Tools

Power Tools

Microsoft Office

Job description

Activate is opening a Milwaukee (Wauwatosa) location at 2500 N Mayfair Rd., Wauwatosa, WI 53226, and seeks a Store Leader to run daily operations and energize the team. Reporting to the Regional Leader, you’ll manage the store to deliver an exceptional gaming experience while troubleshooting technical and operational challenges.

Lead a high-energy team, hire and develop staff, and ensure brand standards. Expect long shifts, physical tasks, and a dynamic, safety-conscious environment in a