Gaming Store Lead: Guest Service & Store Ops

GameStop; Wisconsin; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Health, Dental, and Vision Insurance

Potential for bonuses

Job summary

GameStop is looking for an Assistant Store Manager in Wisconsin to support daily operations and elevate guest experiences in a dynamic retail environment. You will assist in managing store activities and ensuring a high standard of customer service is delivered. Ideal candidates have prior retail management experience and a passion for gaming.

This role is vital in maintaining store operations, leading Sales Associates, and ensuring a clean and organized shopping environment that encourages guest loyalty.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Provide best-in-class guest service and support sales.
• Assist the Store Manager with setting expectations and training associates.
• Ensure cleanliness and organization of the store.
• Process transactions accurately using POS systems.

Skills

Customer Service

Retail Management

Communication

Sales Skills

Problem Solving

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in business or merchandising

Tools

Point-of-Sale (POS) System

Job description

GameStop is looking for an Assistant Store Manager in Wisconsin to support daily operations and elevate guest experiences in a dynamic retail environment. You will assist in managing store activities and ensuring a high standard of customer service is delivered. Ideal candidates have prior retail management experience and a passion for gaming.

This role is vital in maintaining store operations, leading Sales Associates, and ensuring a clean and organized shopping environment that encourages guest loyalty.