Store Leader: Drive Customer Experience & Team Growth

Soma

Woodbury (MN)

On-site

USD 52,000 - 63,000

Full time

7 days ago
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Benefits offered by this job

Medical insurance
401(k) plan
Paid time off
Monthly bonuses
Merchandise discounts
Professional development
Philanthropy partnerships

Job summary

Soma is seeking a Store Manager for our Woodbury, MN location to lead a high-performing team and deliver a seamless customer experience that reflects our culture of hospitality.

You will drive store performance, coach associates, manage payroll and schedules, and build community connections through events and partnerships. This role requires strong leadership, accountability, and a proactive, detail-oriented approach.

Qualifications

  • 5+ years of retail management experience.
  • 2 years in Store Manager position.
  • Flexible availability – nights, weekends, holidays.
  • Demonstrates ownership mindset and accountability.
  • Strong leadership and communication skills.

Responsibilities

  • Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
  • Hire, develop and coach an effective retail team to deliver a customer-centered experience.
  • Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
  • Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
  • Use store reporting to proactively create action plans to improve metrics and run the business effectively.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Actively share brand priorities, initiatives, and messages with store teams.
  • Ensure compliance with all policies, guidelines, and business practices.
  • Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Leadership
People management
Communication
Business acumen
Reporting & analytics

Tools

POS system

Job description

Soma is seeking a Store Manager for our Woodbury, MN location to lead a high-performing team and deliver a seamless customer experience that reflects our culture of hospitality.

You will drive store performance, coach associates, manage payroll and schedules, and build community connections through events and partnerships. This role requires strong leadership, accountability, and a proactive, detail-oriented approach.

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