Store Leader: Customer Service & Light Tech Repair

Batteries Plus; Cleveland (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Growth opportunities

Job summary

Batteries Plus is hiring a Store Manager to lead daily operations, coach a high-performing team, and drive retail sales. You will blend leadership, customer service, and light technical work to ensure smooth store performance and satisfied customers.

Ideal candidates have a strong track record in retail management, excellent communication skills, and the ability to coach and resolve conflicts. Flexible scheduling, driving responsibilities, and travel may be required.

Qualifications

• High school diploma or equivalent required; degree in business or retail management preferred.
• Minimum of 3 years of retail management and supervisory experience.
• Experience in commercial sales is desirable.
• Strong leadership, communication, and customer service abilities.
• Ability to coach, resolve conflicts, and problem-solve effectively.
• Technical aptitude for light repair, battery testing, and installation.
• Valid driver's license and clean driving record required.
• Flexible schedule availability, including weekends, evenings, and occasional travel.

Responsibilities

• Lead, coach, and develop a high-performing team to meet company goals.
• Oversee daily store operations, including opening/closing, merchandising, and inventory management.
• Track and support performance against key metrics (KPIs) to ensure business success.
• Deliver exceptional customer service and support technical offerings such as battery testing, installations, and device repair.
• Maintain store appearance, safety compliance, and operational standards.
• Grow business by driving retail sales and expanding commercial accounts.

Skills

Leadership

Communication

Customer service

Coaching

Problem solving

Education

High school diploma or equivalent

Business/Retail management degree preferred

Job description

Batteries Plus is hiring a Store Manager to lead daily operations, coach a high-performing team, and drive retail sales. You will blend leadership, customer service, and light technical work to ensure smooth store performance and satisfied customers.

Ideal candidates have a strong track record in retail management, excellent communication skills, and the ability to coach and resolve conflicts. Flexible scheduling, driving responsibilities, and travel may be required.