Store Leader: Customer Experience & Ops

Tecovas; Oklahoma City (OK); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health/dental/vision insurance

Free boots

Employee discounts

Job summary

Tecovas in Austin, TX is seeking a Full-Time Assistant Store Manager to lead a customer-centric team and manage total store operations, product flow, and premium service. You will recruit, train, and develop staff, coordinate merchandising, and oversee loss prevention while delivering an exceptional in-store experience.

This role requires 3+ years retail management, strong leadership, and a passion for the Tecovas brand.

Qualifications

• 3+ years Retail Management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Responsibilities

• Cultivate an environment of genuine customer connection and brand ambassador values
• Support Store Manager in recruiting, hiring, and retaining top talent
• Deliver world-class in-person training to all new team members and ensure timely completion of training
• Lead visual merchandising planning and execution, maintain VM standards
• Uphold shipments, transfers and restock standards, and enforce loss prevention procedures
• Set objectives to drive a consistent store experience and operational standards
• Ensure schedule reflects product launches and training needs

Skills

Leadership

Customer service

Retail management

Staff development

Visual merchandising

Communication

Education

High School Diploma

College degree preferred

Job description

Tecovas in Austin, TX is seeking a Full-Time Assistant Store Manager to lead a customer-centric team and manage total store operations, product flow, and premium service. You will recruit, train, and develop staff, coordinate merchandising, and oversee loss prevention while delivering an exceptional in-store experience.

This role requires 3+ years retail management, strong leadership, and a passion for the Tecovas brand.