Store Leader: Customer Experience & Team Growth

Tecovas; Tulsa (OK); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Free Boots!

Health insurance

Job summary

Tecovas, based in Austin, TX, is seeking a Full-Time Assistant Store Manager to cultivate a profitable, customer-centric store. You will support product flow, develop the team, and manage total store operations to deliver an exceptional in-store experience.

Responsibilities span customer experience, leadership, training, visual merchandising, and operations. You will coach staff, recruit, train, and partner with HQ to ensure standards, training, and product launches are flawlessly executed.

Qualifications

• 3+ years Retail Management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

Responsibilities

• Cultivate an environment of genuine customer connection.
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values.
• Facilitates an energized pace, positive service environment and team development.
• Delivers high-quality product services with attention to detail to ensure a premium customer experience.
• Understands an OMNI Channel business and implements processes and tools to service the customer.
• Supports the Store Manager in recruiting, hiring, and retaining top talent.
• Coaches and develops team members with real-time feedback.
• Delivers world-class in-person training to all new team members.
• Partner with HQ to plan and execute training and new product launches.
• Maintain VM standards and support visual merchandising cycles.
• Upholds compliance with shipments, transfers, stock, and loss prevention.

Skills

Retail management

Leadership

Customer service

Merchant skills

Talent development

Coaching

Education

High School Diploma

College Degree preferred

Job description

Tecovas, based in Austin, TX, is seeking a Full-Time Assistant Store Manager to cultivate a profitable, customer-centric store. You will support product flow, develop the team, and manage total store operations to deliver an exceptional in-store experience.

Responsibilities span customer experience, leadership, training, visual merchandising, and operations. You will coach staff, recruit, train, and partner with HQ to ensure standards, training, and product launches are flawlessly executed.