Full-Time Store Leader — Elevate Customer Experience

Tecovas; Knoxville (TN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Health insurance coverage

Free boots

Employee discounts

Job summary

Tecovas, based in Austin, TX, seeks a Full-Time Assistant Store Manager to drive a customer-centric, profitable store operation. You’ll develop a team, manage total store operations, and apply merchant and service skills to deliver a premium in-store experience.

You will lead training, visual merchandising, and daily operations, while supporting Store Manager in hiring and succession planning. This role emphasizes coaching, accountability, and strong communication within a busy retail

Qualifications

• 3+ years Retail Management experience
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Responsibilities

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflecting the company values
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services with attention to detail for a premium customer experience
• Understands an OMNI Channel business and implements processes and tools to service customers
• Supports Store Manager in recruiting, hiring, and retaining top talent
• Assists in creating and maintaining a succession strategy
• Fosters strong communication and teamwork for balanced operational and customer priorities
• Delivers world-class, in-person training and ensures timely completion of training paths
• Coordinates training with HQ teams and supports ongoing training in-store locations
• Maintains VM standards and supports product launches
• Oversees store operations, loss prevention and stock integrity
• Sets objectives to drive a consistent store experience and strong financial results

Skills

Retail management

Leadership

Customer service

Talent development

Coaching

Communication

Education

High School Diploma

College degree preferred

Job description

Tecovas, based in Austin, TX, seeks a Full-Time Assistant Store Manager to drive a customer-centric, profitable store operation. You’ll develop a team, manage total store operations, and apply merchant and service skills to deliver a premium in-store experience.

You will lead training, visual merchandising, and daily operations, while supporting Store Manager in hiring and succession planning. This role emphasizes coaching, accountability, and strong communication within a busy retail