Store Experience Lead — Elevate Customer Service & Team Growth

Tecovas; Atlanta (GA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Free Boots

Job summary

Tecovas, based in Austin, TX, is seeking a Full-Time Assistant Store Manager to lead a high-energy team and manage store operations to deliver a premium customer experience. You will recruit and develop talent, coach the team, ensure product flow, merchandising standards, and loss prevention practices, while upholding brand standards and delivering exceptional service to every guest.

This role requires strong leadership and retail management experience, and offers competitive hourly compensation

Qualifications

• 3+ years Retail Management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.

Responsibilities

• Cultivates an environment of genuine customer connection.
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values.
• Fosters a culture of strong communication and teamwork to balance operational, visual and customer priorities.
• Provides real-time feedback, coaching and training to team members.

Skills

Retail Management

Leadership

Customer Service

Merchandising

Education

High School Diploma

Job description

Tecovas, based in Austin, TX, is seeking a Full-Time Assistant Store Manager to lead a high-energy team and manage store operations to deliver a premium customer experience. You will recruit and develop talent, coach the team, ensure product flow, merchandising standards, and loss prevention practices, while upholding brand standards and delivering exceptional service to every guest.

This role requires strong leadership and retail management experience, and offers competitive hourly compensation