Store Leader: Customer Experience & Operations

Shoe Carnival, Inc.; Mesquite (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager in Mesquite, TX to oversee daily store operations and lead the team in delivering a first-class shopping experience.

In this full-time role, you’ll act as a key holder, support the General Manager, drive sales goals, and coach associates on processes and standards while maintaining a customer-first environment. This position offers hands-on leadership development, a team-focused culture, and opportunities to advance within a growing

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Job description

Shoe Carnival, Inc. is seeking an Assistant Store Manager in Mesquite, TX to oversee daily store operations and lead the team in delivering a first-class shopping experience.

In this full-time role, you’ll act as a key holder, support the General Manager, drive sales goals, and coach associates on processes and standards while maintaining a customer-first environment. This position offers hands-on leadership development, a team-focused culture, and opportunities to advance within a growing