Assistant Store Manager - Lead Retail Team & Operations

Shoe Carnival, Inc.; Spartanburg (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in a fun, customer-first environment.

You will support the General Manager, train associates, manage breaks, assist with merchandising, and ensure loss prevention processes are followed to protect assets. Flexible availability including nights, weekends and holidays is required.

Qualifications

• At least 2 years of retail or customer service experience.
• Experience in supervising and guiding a team is a plus.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Retail experience

Supervisory experience

Key Carrier Certification

Job description

Shoe Carnival, Inc. is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in a fun, customer-first environment.

You will support the General Manager, train associates, manage breaks, assist with merchandising, and ensure loss prevention processes are followed to protect assets. Flexible availability including nights, weekends and holidays is required.