Assistant Store Manager: Lead, Train & Elevate Service

Shoe Carnival, Inc.; Arlington (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Shoe Carnival, Inc. in Arlington, TX is seeking an Assistant Store Manager to oversee daily store operations as a key holder, lead by example, and drive a customer-first, energetic team environment.

You will open and close the store, support the General Manager in reaching sales goals, supervise associates, handle cash procedures, and ensure loss prevention while maintaining high service standards. This full-time role offers hands-on leadership training and a path toward future store management

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years of age due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Strong communication

Leadership

Customer service

Retail experience

Job description

Shoe Carnival, Inc. in Arlington, TX is seeking an Assistant Store Manager to oversee daily store operations as a key holder, lead by example, and drive a customer-first, energetic team environment.

You will open and close the store, support the General Manager in reaching sales goals, supervise associates, handle cash procedures, and ensure loss prevention while maintaining high service standards. This full-time role offers hands-on leadership training and a path toward future store management