Store Leader: Customer Experience & Growth Champion

MINISO USA; North Riverside (IL); On-site; USD 26,174 - 41,328; Full time

Job summary

MINISO USA is seeking a Store Manager in North Riverside, IL to lead a vibrant team and deliver world-class customer experiences. You will drive daily operations, sales performance, and labor planning while upholding brand standards and visual presentation.

Key responsibilities include recruiting and developing staff, promoting the membership program to boost loyalty, and ensuring store profitability through effective inventory control and cost management.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or related field preferred.
• 3+ years of retail management experience.
• Strong leadership and communication skills.
• Willingness to relocate or manage multiple stores as needed.
• Willingness to travel between locations.

Responsibilities

• Lead a dynamic store team, including assistants and shift leads.
• Uphold Miniso mission, values, and customer service standards.
• Ensure store execution, merchandising, SOPs, and sales performance.
• Promote and drive membership program sign-ups.
• Recruit, hire, train, and develop store staff.
• Manage labor, inventory, and store cleanliness.
• Drive growth through strategic planning and visual standards.

Skills

Retail management

Leadership

Customer management

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree or higher in Business Administration

Job description

MINISO USA is seeking a Store Manager in North Riverside, IL to lead a vibrant team and deliver world-class customer experiences. You will drive daily operations, sales performance, and labor planning while upholding brand standards and visual presentation.

Key responsibilities include recruiting and developing staff, promoting the membership program to boost loyalty, and ensuring store profitability through effective inventory control and cost management.