Store Leader & Customer Experience Coach

PLS; Gary (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Gary, IN is seeking an Assistant Store Manager to lead store operations, deliver outstanding customer service, and help meet financial goals. You will work with the Store Manager and team to recruit, develop, and motivate staff, ensure policy compliance, and maintain a clean, welcoming store environment.

You will be responsible for guiding daily activities, ensuring safety and accuracy, and driving growth through exceptional service and community engagement.

Qualifications

• A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant.
• English fluency is required.
• Ability to develop positive relationships with customers.

Responsibilities

• Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again.
• Establishing a strong customer service culture within the store.
• Assisting the Store Manager in implementing strategies to help meet store goals and objectives.
• Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations.
• Ensuring compliance with federal, state, and local regulations.

Skills

Management experience

Customer service orientation

Excellent communication

English fluency

Job description

PLS in Gary, IN is seeking an Assistant Store Manager to lead store operations, deliver outstanding customer service, and help meet financial goals. You will work with the Store Manager and team to recruit, develop, and motivate staff, ensure policy compliance, and maintain a clean, welcoming store environment.

You will be responsible for guiding daily activities, ensuring safety and accuracy, and driving growth through exceptional service and community engagement.