High-Energy Store Leader - Drive Sales & Service

PLS; Gary (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS is seeking a Store Manager in Gary, IN to lead store operations, deliver outstanding customer service, and achieve financial goals. You will coach a team, manage cash handling, and ensure regulatory compliance in a fast-paced retail financial services environment.

The role emphasizes developing team talent, driving sales, and maintaining a positive customer-centric culture across daily operations.

Qualifications

• A minimum of two years of management experience in retail/financial services/hospitality sectors.
• Excellent verbal and written communication and presentation skills.
• High-energy, collaborative leadership expertise; professional appearance and demeanor.

Responsibilities

• Maintain exemplary customer service and build relationships with customers.
• Establish a strong customer service culture and drive store goals.
• Recruit, develop, and motivate store team members to exceed expectations.
• Ensure compliance with federal, state, and local regulations and policies.
• Analyze financial statements and trends to increase sales and profitability.
• Supervise cash handling, transactions, and cash drawers.
• Coach team members per district development plans.
• Market within the community to grow market share and revenue.
• Resolve customer complaints and maintain store standards.

Skills

Management experience

Customer service

Leadership

Communication skills

English fluency

Job description

PLS is seeking a Store Manager in Gary, IN to lead store operations, deliver outstanding customer service, and achieve financial goals. You will coach a team, manage cash handling, and ensure regulatory compliance in a fast-paced retail financial services environment.

The role emphasizes developing team talent, driving sales, and maintaining a positive customer-centric culture across daily operations.