Store Leader & Customer Experience Champion

The Salvation Army North & Central Illinois Division; Saint Joseph (MO); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Hearing Ins.

Flexible Spending Accounts

Employer-Paid Life Insurance

Paid Time Off (PTO)

Career Growth Opportunities

Job summary

The Salvation Army North & Central Illinois Division is looking for a Store Lead Sales Associate in St. Joseph, MO. This is a full-time position that plays a critical role in store operations and customer service, ensuring smooth operations and driving sales performance.

You will assist management, provide leadership to staff, and maintain a welcoming environment for customers. The role requires a high school diploma and previous retail experience, along with strong customer service and

Qualifications

• Previous retail experience required.
• Experience in customer service, cash handling, sales, merchandising, or lead associate roles preferred.

Responsibilities

• Assist management with product sales and donation acquisition efforts.
• Deliver exceptional customer service and create a positive shopping experience.
• Provide direction and support to staff in the absence of management.
• Maintain attractive merchandise displays.
• Ensure compliance with store policies and operating procedures.

Skills

Customer service

Communication skills

Basic computer proficiency

POS systems knowledge

Accurate cash handling

Multitasking

Organizational abilities

Leadership abilities

Education

High School Diploma, GED, or equivalent

Job description

The Salvation Army North & Central Illinois Division is looking for a Store Lead Sales Associate in St. Joseph, MO. This is a full-time position that plays a critical role in store operations and customer service, ensuring smooth operations and driving sales performance.

You will assist management, provide leadership to staff, and maintain a welcoming environment for customers. The role requires a high school diploma and previous retail experience, along with strong customer service and