Store Leader & Customer Experience Champion

Hibbett, Inc.; Alabama; On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager in Monroeville, Alabama. You will support the Store Manager in daily operations, customer service, and merchandise promotion, while supervising staff in the Store Manager's absence.

Knowledge of products and a commitment to excellent service are essential. Responsibilities include coordinating scheduling, restocking, and performance guidance across departments, with a focus on profitability and policy adherence.

Qualifications

• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Team-player with a passion for outstanding service.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to meet department responsibilities and standards.
• Maintain high-quality customer service per company policies.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett, Inc. is seeking an Assistant Manager in Monroeville, Alabama. You will support the Store Manager in daily operations, customer service, and merchandise promotion, while supervising staff in the Store Manager's absence.

Knowledge of products and a commitment to excellent service are essential. Responsibilities include coordinating scheduling, restocking, and performance guidance across departments, with a focus on profitability and policy adherence.