Store Leader: Coaching, Sales & Ops

Superpawn; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts starting day one

Vacation & Sick/Personal time

401(k) auto-enrollment after 6 months

Tuition Reimbursement opportunities

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead our team. You’ll partner with the Store Manager to support daily operations, coach new hires, deliver excellent customer service, and drive store profitability with performance metrics.

Compensation includes $18.00–$21.00 per hour plus unlimited commission and store performance bonuses, with additional benefits like earned wage access, employee discounts, and 401(k) auto‑enrollment.

Qualifications

• Must be 18+ with a HS diploma or GED.
• Leadership or supervisory experience preferred.
• Ability to stand and lift up to 50 lbs.
• Flexible retail schedule including weekends/holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve concerns.
• Coach, train, and develop team members to standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection.
• Open/close the store and handle cash procedures.
• Monitor transactions for accuracy and compliance.
• Maintain merchandising and store presentation.
• Analyze performance metrics and support business objectives.
• Build product knowledge across merchandise categories.

Skills

Leadership

Coaching

Customer service

Inventory management

Merchandising

Cash handling

Hiring/recruiting

Bilingual

Team development

Education

High school diploma or GED

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead our team. You’ll partner with the Store Manager to support daily operations, coach new hires, deliver excellent customer service, and drive store profitability with performance metrics.

Compensation includes $18.00–$21.00 per hour plus unlimited commission and store performance bonuses, with additional benefits like earned wage access, employee discounts, and 401(k) auto‑enrollment.