Store Leader & Brand Experience Advocate

URBN Urban Outfitters, Inc.; Florida; Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Aventura, FL is seeking a Key Holder who collaborates with the management team to supervise store operations and create an engaging customer experience. You will drive sales through personal service, styling, and brand storytelling.

You will lead by example, manage daily tasks, support omni-channel initiatives, maintain visual standards, and mentor the Stylist team to deliver outstanding service while upholding FP’s values.

Qualifications

• Love for the FP brand
• Stands out as a leader
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Maintains FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately

Skills

Brand leadership

Team leadership

Teamwork

Flexibility hours

Willingness to learn

Job description

URBN Urban Outfitters, Inc. in Aventura, FL is seeking a Key Holder who collaborates with the management team to supervise store operations and create an engaging customer experience. You will drive sales through personal service, styling, and brand storytelling.

You will lead by example, manage daily tasks, support omni-channel initiatives, maintain visual standards, and mentor the Stylist team to deliver outstanding service while upholding FP’s values.