Store Lead & Volunteer Coordinator

Genesis Women's Shelter & Support; Dallas (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Genesis Women\'s Shelter & Support in Dallas seeks a Lead Sales Associate to provide customer service, assist with selling merchandise, organize items, and manage donation sorting in our store.

You will oversee volunteers, train staff, and maintain a clean, safe sales floor, backroom, and warehouse while ensuring damaged or low-quality items are removed. The role requires standing long hours, lifting up to 50 lbs, and effective communication; bilingual English/Spanish is a plus.

Qualifications

• Previous experience in sales, customer service, or related retail fields.
• Experience in a fast-paced retail environment.
• Excellent voice and demeanor; pleasant in all situations.
• Ability to stand for 7+ hours, lift up to 50 lbs, and move heavy racks.
• Self-starter with little to no onsite supervision.
• Strong verbal and written communication.

Responsibilities

• Ensure area of responsibility is organized, clean, and safe for customers, including collecting trash and cleaning floors.
• Sort donations, tag with prices, and display merchandise appropriately.
• Transfer merchandise from backroom to the sales floor.
• Oversee volunteers assigned to the store, assist with training and scheduling.
• Maintain the sales floor; remove damaged or low-quality items.
• Keep store areas clean, organized, safe, and sanitized.
• Accept donations, acknowledge donors, offer donation forms, and store donations that are not appropriate season.
• Assist with storage of off-season donations including bagging, moving and shelving.
• Provide positive and helpful customer service to all customers.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Job description

Genesis Women\'s Shelter & Support in Dallas seeks a Lead Sales Associate to provide customer service, assist with selling merchandise, organize items, and manage donation sorting in our store.

You will oversee volunteers, train staff, and maintain a clean, safe sales floor, backroom, and warehouse while ensuring damaged or low-quality items are removed. The role requires standing long hours, lifting up to 50 lbs, and effective communication; bilingual English/Spanish is a plus.