Store Lead & Talent Coach | Customer Experience & Ops

The Children’s Place Inc.; Gilroy (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Children’s Place Inc. in Gilroy, CA is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing duties, and as Leader on Duty.

You will engage customers, uphold brand standards, and coach team members to enhance performance and service quality. Responsibilities include implementing training, supervising associates, and contributing to a positive, productive store environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in leading store operations and customer service on the sales floor.
• Support payroll processing and scheduling where applicable.
• Provide coaching and development to associates.
• Represent The Children’s Place with professionalism and brand integrity.
• Maintain store standards and safety procedures.
• Drive store profitability through effective leadership and customer engagement.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Feedback delivery

Communication

Time management

Microsoft Office

Flexibility

Lift 50 lbs

Education

High school diploma or equivalent

Tools

Internal applications

Job description

The Children’s Place Inc. in Gilroy, CA is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing duties, and as Leader on Duty.

You will engage customers, uphold brand standards, and coach team members to enhance performance and service quality. Responsibilities include implementing training, supervising associates, and contributing to a positive, productive store environment.