Store Lead & Sales Growth Champion

Joe's Jeans, Inc.; California; Hybrid; USD 36,000 - 54,000; Full time

Job summary

Centric Brands is seeking a store leadership professional to drive sales and customer service excellence in our California locations. You will lead a sales team, analyze performance, manage inventory, and partner with corporate teams to maximize traffic and revenue.

The role emphasizes coaching, talent development, adherence to merchandising standards, and strong communication with both customers and staff. Equal opportunity employer.

Qualifications

• 5+ years of managerial experience in a customer-service retail environment.
• Ability to analyze selling reports and react quickly to drive sales.
• Ability to interpret policies to resolve customer and employee issues.
• Experience with POS systems and inventory management.
• Strong communication, time management, and teamwork skills.

Responsibilities

• Educates the sales team on store sales plan, personal sales goals, store statistics and motivates the team to achieve goals.
• Consistently achieves and exceeds total store goals and KPIs as determined by the Company.
• Partners with corporate team to build relationships and events to drive traffic and sales.
• Identifies business trends and reacts quickly to the needs of the business.
• Creates a customer service focused environment by exhibiting best practices with regards to customer service, sales generation and customer outreach.
• Demonstrates sales leadership by playing an active role on the sales floor.
• Develops and maintains store clienteling processes and standards and ensures associate participation and compliance.
• Develops knowledge of Company history, brand aesthetic and lifestyle to communicate to team and customers.
• Ensures that store meets standards with regards to merchandising and visual presentation.
• Directs and supervises the daily activities of the management, sales and stock team.
• Provides consistent recognition to team members and ongoing coaching.
• Develops and trains internal talent to ensure growth and future leadership.
• Networks with, recruits and interviews external talent on an ongoing basis.
• Manages operational processes related to merchandise management, security and facility maintenance.
• Ensures store complies with regulations and maintains safe, functional facilities.
• Maintains stockroom and shipping/receiving area for safe product access.
• Communicates with corporate partners to confirm product flow.
• Monitors inventory levels and communicates needs for replenishment.
• Manages inventory audits and reconciles discrepancies.
• Facilitates communication of Company information to associates.

Skills

Managerial experience

Sales analytics

Policy interpretation

Interpersonal skills

Analytical problem solving

MS Office

Retail operations knowledge

Tools

POS systems

Job description

Centric Brands is seeking a store leadership professional to drive sales and customer service excellence in our California locations. You will lead a sales team, analyze performance, manage inventory, and partner with corporate teams to maximize traffic and revenue.

The role emphasizes coaching, talent development, adherence to merchandising standards, and strong communication with both customers and staff. Equal opportunity employer.