Retail Team Lead — Style & Service

Centric Brands Inc.; California; On-site; USD 23,000 - 33,000; Full time

Job summary

Centric Brands is seeking a Store Leader to drive sales, coach a team, and deliver exceptional customer service on the sales floor in a fast-paced environment.

The role emphasizes leadership, product knowledge, and effective communication, with responsibilities spanning daily team coordination, training, and ensuring store standards, while supporting performance targets and presenting reports to management.

Qualifications

• 2-3 years of retail sales experience required.
• Proven track record of sales generation and customer service.
• Interest in fashion and trend awareness required.
• Strong computer skills - Outlook, Excel and Word.
• Excellent written and verbal communication and presentation skills.
• Time management and ability to work flexible hours.

Responsibilities

• Motivate the sales team to meet and exceed sales goals and KPIs.
• Support Store Manager in achieving store KPIs and goals.
• Educate team on sales plans, goals and store statistics.
• Lead by example on the sales floor and achieve personal sales goals.
• Maintain customer service focus and coach associates on clienteling.
• Develop knowledge of company history, brand and products for selling.
• Coordinate daily activities of the sales team and training.
• Ensure merchandising, presentation and housekeeping meet standards.
• Process POS transactions quickly and accurately.
• Communicate sales reports and participate in conference calls.

Skills

Retail sales experience

Sales generation

Customer service

Fashion interest

Communication skills

Time management

Flexible schedule

Tools

Outlook

Excel

Word

Job description

Centric Brands is seeking a Store Leader to drive sales, coach a team, and deliver exceptional customer service on the sales floor in a fast-paced environment.

The role emphasizes leadership, product knowledge, and effective communication, with responsibilities spanning daily team coordination, training, and ensuring store standards, while supporting performance targets and presenting reports to management.