Store Lead: Premium Chocolate Experience & Coaching

Läderach; Edina (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Läderach in Edina, MN is seeking a Store Lead for a full-time, on-site role to supervise daily store operations and ensure an outstanding guest experience.

You will oversee opening/closing, merchandising, inventory, and staff coaching, while promoting brand standards, product knowledge, and a strong storytelling approach to selling premium chocolate. Collaboration with management will drive sales and safety.

Qualifications

• Excellent verbal and written communication.
• Proven customer service experience in retail or hospitality.
• Retail sales skills including storytelling and upselling.
• Strong organizational skills to manage operations and records.
• Experience training or coaching staff.
• Leadership experience in retail or food service preferred.
• Comfort with POS systems and cash handling.
• Willingness to work evenings, weekends, and holidays.
• Interest in premium chocolate products and ability to learn details.

Responsibilities

• Oversee daily store operations and guest experience.
• Lead opening and closing procedures and ensure brand standards.
• Manage product presentation and inventory levels.
• Coach and train staff on product knowledge and service philosophy.
• Support sales targets and conduct storytelling at point of sale.
• Uphold food safety and hygiene standards.
• Collaborate with management on scheduling and performance.

Skills

Strong communication

Customer service

Retail sales

Organization

Training / coaching

Leadership experience

Cash-handling / POS

Flexibility

Product knowledge interest

Job description

Läderach in Edina, MN is seeking a Store Lead for a full-time, on-site role to supervise daily store operations and ensure an outstanding guest experience.

You will oversee opening/closing, merchandising, inventory, and staff coaching, while promoting brand standards, product knowledge, and a strong storytelling approach to selling premium chocolate. Collaboration with management will drive sales and safety.