Shift Lead — Fresh Chocolate Retail Leader

Läderach; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Holiday Pay (Time and a Half)

Annual Bonus

Employee Assistance Program

Training & Career Growth

Product Discounts

Chocolate at Work

Accessible locations

Job summary

Läderach is seeking a Shift Lead in Minneapolis to champion an exceptional in-store experience and support the store team. You will lead shift tasks, train associates, and ensure smooth floor operations while upholding brand standards.

The role emphasizes strong leadership, dependable scheduling, and a passion for premium chocolate. Join a dynamic retail team with opportunities for growth and career development.

Qualifications

• 1 year of experience in retail sales or similar fast-paced, customer-minded environment.
• Strong interpersonal skills and effective communication.
• Reliable and flexible with scheduling based on store needs.
• Quality-minded with keen attention to detail.
• Passionate about chocolate.

Responsibilities

• Deliver outstanding customer experience and maintain a high-quality store environment.
• Provide training and guidance to Store Associates to meet production goals and project completion.
• Lead in-store tasks during each shift and uphold store and brand standards.
• Ensure smooth movement on the sales floor and accurate product merchandising.
• Oversee food safety protocols and adherence to compliance and loss prevention standards.
• Participate in team meetings to discuss goals and improvements.

Skills

Customer service

Leadership

Communication

Reliability

Tools

POS systems

Job description

Läderach is seeking a Shift Lead in Minneapolis to champion an exceptional in-store experience and support the store team. You will lead shift tasks, train associates, and ensure smooth floor operations while upholding brand standards.

The role emphasizes strong leadership, dependable scheduling, and a passion for premium chocolate. Join a dynamic retail team with opportunities for growth and career development.